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Discounts
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To make
ordering more economical, we offer discounts on invoice
subtotals as follows:
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2%
on $ 150.00
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5%
on $ 250.00
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12%
on $ 1000.00
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| Guarantee
of Satisfaction |
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Once your
order leaves McKenzie Supply, our work doesn't stop.
Each order is tracked to ensure that delivery is on
time and trouble-free. We guarantee every product for
30 days to assure your satisfaction. We also readily
accept returns if the product isn't what you expected
or doesn't meet your specifications within that 30 day
period. To make the return process as easy as possible,
McKenzie Supply offers Return Authorization (RA) numbers.
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| Return
Policy |
We accept returns within
30 days of shipping date for exchange or full merchandise
refund. Enclose a note with your merchandise stating
whether you wish to make an exchange or receive a
refund or credit. We DO NOT accept an forms if they
have been ALTERED in any way. Altered means any changes
in the surface, structure, or detail of the form.
This includes and is not limited to : sanding, ruffing,
nailing, drilling, rasping, cutting the wire, sawing,
or bonding the form.
For Faster Processing of a
Return:
| 1. Call to inform
us of a return |
| 2. Receive an RA
number (Return Authorization Number) for that
item. |
| 3. Put the RA number
on the outside of the box with the returned item.
The RA number will ensure that your return will
be processed as a top priority. |
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| For Returns |
| Our
Address is: |
McKenzie
Taxidermy Supply
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1910
St. Luke's Church Road |
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Salisbury,
NC 28146 |
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| Terms |
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Shipments are FOB Granite
Quarry, NC. Online
Orders will be boxed/packaged according to our standard
policies. (i.e. if a form is designated to be cut, it
will be cut).
UPS will not deliver to Post Office boxes. Customers
who refuse merchandise will be required to pay for future
orders in advance with a credit card or money order.
Some of our larger forms must be shipped in an "oversized"
box that is equal to the charge for a 30 pound package.
This is a UPS regulation. Therefore, when ordering a
large form, please use the rate for 30 pounds in your
zone. It is to your advantage when ordering one large
form to also order two or three other forms to get the
full use of the box and the postage you are paying.
Order refusals and returned orders after UPS has made
three delivery attempts will be charged a restocking
fee of 10% of the invoice amount plus all freight charges.
The restocking fee and freight charges must be paid
before any further orders can be shipped. This does
not apply to refusals due to damaged merchandise or
to returns for refunds, credits, or exchanges. Due to
high packaging costs, there will be a $2.00 handling
charge on orders of $10.00 or less. Prices on enclosed
merchandise and postage are subject to change without
notice.
PLEASE REFUSE DELIVERY OF DAMAGED PACKAGES AND NOTIFY
US TO RESHIP. When using your charge card, please give
your charge account number, expiration date and your
telephone number.
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We
accept VISA, MasterCard, American Express, Discover Card and Check by Phone.
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